Customer Support Associate job at Freeskout

Customer Support

1. Ensure outstanding customer satisfaction by maintaining strong working relationships
2. Handle the chat process and promptly answer the queries of the customers over what’s app
3. Raising a ticket for every query and coordinating with internal teams for the solution and taking regular updates
4. Maintain customer records by updating all relevant information in the database
5. Handling queries over emails in a timely and accurate fashion

Job Type: Full-time

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Quarterly bonus

Ability to commute/relocate:

• Delhi - 110027, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
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